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FAQ

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Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

Free shipping

Elevate your shopping experience with Shy Concepts! Enjoy the luxury of free shipping on all orders over 200 AED. Unwind in tranquility, and let us bring the serenity to your doorstep at no additional cost.

Customer service

Have questions or need assistance? Our dedicated customer service team is ready to help.Reach out to us via email at support@shyconcepts.com or give us a call/WhatsApp at +971-554424976

Secure payment

Your peace of mind matters to us. Shop securely with Shy Concepts using our trusted payment methods. We prioritize the security of your transactions to ensure a worry-free and enjoyable shopping experience. Your serenity journey begins with confidence in every purchase.